1. Monitor Your Name and�Brand
Use the search feature to find out who�s talking about you and your products.
- If someone tweets something nice about your company, thank them. If it�s really good, ask if you can use their tweet as a testimonial on your site.
- When someone tweets something nasty about you, apologize publicly, fix the screw up and let them know it�s fixed. If they�re happy with how you handled the situation, ask them if they don�t mind sharing the good news on Twitter. Remember: it�s not just about that one customer; everybody else is watching you.
2. Grow Your�Network
These are my three favorite ways to grow a Twitter followers base:
- Follow people talking about a keyword related to your market. They�ll follow you back. Un-follow those who don�t. I use�FlashTweet for this.
- Find the authorities in your market and follow the people following them. They�ll follow you back. Un-follow those who don�t. Again, I use�FlashTweet for this.
- Use Twitter directories such as�Twellow and�WeFollow to find people in your market.
But remember, it�s about quality, not quantity. I�d rather have 500 great followers than 5,000 good ones.
3. Invite People to Follow�You
Include your Twitter link on your site, blog, email signature, and business cards. The more people who see your link, the more followers you�ll get.
4. Balance�Following/Followers
If you follow a lot people and very few people follow you, you�ll be seen as a spammer. If a lot of people follow you and you don�t follow them back, it�s not very nice of you. Use�FlashTweet or�FriendOrFollowto balance your ratio.
5.�Re-Tweeting
Re-tweeting is the equivalent of email forwarding. Teach your followers what re-tweeting is and ask them to re-tweet your tweets. This will result in your tweets spreading to their followers, who then may follow you as well. When someone else tweets about something you find interesting, re-tweet it so your followers can benefit from it too. Plus, when you re-tweet other people�s content, they notice you and want to learn who you are.
6. Respond to�Messages
Click on your Twitter ID to see who�s talking to or about you.
7. Avoid Direct�Messages
It�s OK to send some DMs once in a while, but a lot of spammers DM people all the time, so use these with caution.
8. Tweet Often (But Not Too�Often)
If you don�t tweet often, you won�t get any visibility. But, if you tweet every 5 minutes, people will get annoyed. I found that 1-10 times per day is optimal for most people. Monitor your followers and if you notice too many people are leaving you, you�re probably tweeting too much (or your tweets are boring or not interesting).
9. Contests, Content, Events and�Specials
My four favorite kinds of content to tweet about are contests, events, content (article, videos, resources) and specials.
10. Share Other People�s�Content
Most people tweet about their own content. This is not a good idea. When you find stuff you like, tweet it.
11. Help�Others
See what your followers need and try to give it to them. A lot of people use Twitter to ask questions; answer them.
12. Use Hash Tags with�Caution
A hash tag is a keyword preceded by the pound sign. For example, people talking about gardening might include �#gardening� in their tweets so that others talking about gardening can find them. Here�s a website, where you can find�the most popular HashTags.
Used right, hash tags can be very beneficial, but if you use them to stuff your tweets with keywords, people won�t like it.
Check out the SEO Tools guide at Search Engine Journal.
12 Tips For Using Twitter to Grow Your�Business
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mercoledì 17 novembre 2010
12 Tips For Using Twitter to Grow Your�Business
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